Privacy Policy

HIPAA NOTICE OF PRIVACY PRACTICES

Louisville Recovery Center

Effective Date: 12/01/2025

This Notice describes how medical information about you may be used and disclosed and how you can get access to this information.

Please review it carefully.

OUR DUTY TO PROTECT YOUR PRIVACY

Louisville Recovery Center (“we,” “our,” or “the Center”) is committed to protecting the privacy and security of your Protected Health Information (PHI). We are required by law (HIPAA, 42 CFR Part 2, and applicable state laws) to:

  • Maintain the privacy and security of your PHI
  • Provide you with this Notice describing our legal duties and privacy practices
  • Notify you in the event of a breach affecting your PHI
  • Follow the terms of this Notice of Privacy Practices

This Notice applies to all health information created, received, or maintained by Louisville Recovery Center.

HOW WE MAY USE AND DISCLOSE YOUR HEALTH INFORMATION

We may use or disclose your PHI for the following purposes without your written authorization, except where additional protections (such as 42 CFR Part 2 for substance use disorder records) apply.

1. Treatment

We may use or disclose your PHI to provide, coordinate, or manage your healthcare and related services. This includes:

  • Communication between your doctors, nurses, counselors, and case managers
  • Referral to other healthcare providers
  • Medication-assisted treatment coordination

For substance use disorder treatment records protected under 42 CFR Part 2, we will not disclose information without your written consent, except in limited emergency situations permitted by law.

2. Payment

We may use or disclose PHI to obtain payment for services we provide, such as:

  • Billing insurance companies
  • Verifying benefits
  • Determining coverage and eligibility
  • Coordinating payment with third-party payors

42 CFR Part 2–protected information requires your written consent before being shared for payment purposes.

3. Healthcare Operations

We may use PHI for administrative, financial, legal, and quality improvement activities, including:

  • Staff training
  • Accreditation
  • Quality assessments and program evaluation
  • Audits and compliance reviews

USES AND DISCLOSURES THAT REQUIRE YOUR WRITTEN AUTHORIZATION

We may not use or disclose your PHI for the following purposes unless you provide written authorization:

  • Marketing communications
  • Disclosures to employers
  • Most sharing of substance use disorder treatment records
  • Release of psychotherapy notes
  • Sale of your PHI

You may revoke your authorization at any time in writing.

USES AND DISCLOSURES PERMITTED OR REQUIRED BY LAW

We may use or disclose PHI without your authorization when permitted or required by law, including:

  • Medical emergencies
  • Court orders compliant with 42 CFR Part 2
  • Reports of abuse, neglect, or domestic violence
  • Serious health or safety threats
  • Public health reporting
  • Law enforcement requests (only as allowed by 42 CFR Part 2 or HIPAA)
  • Coroners or medical examiners
  • Compliance with government health oversight agencies

Whenever possible, we will limit disclosures to the minimum necessary.

YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION

You have the following rights related to your PHI:

1. Right to Access

You may inspect or obtain a copy of your medical and billing records.
Requests must be submitted in writing.
We will provide records within the timeframes required by law.

2. Right to Request Amendments

If you believe your information is incorrect or incomplete, you may request an amendment.
We may deny the request in certain circumstances, but you will be notified in writing.

3. Right to Request Restrictions

You may request limits on how we use or disclose your PHI.
We are not required to agree to all requests, except when:

  • You pay out of pocket in full for a service, and
  • You request that we not disclose that information to your insurance plan.

4. Right to Confidential Communications

You may request that we contact you in a specific way (e.g., different phone number, email, or mailing address).
We will accommodate reasonable requests.

5. Right to an Accounting of Disclosures

You may request a list of disclosures we made of your PHI, excluding those made for treatment, payment, operations, or those you authorized.

6. Right to a Paper or Electronic Copy of This Notice

You may request a copy of this Notice at any time.

BREACH NOTIFICATION

If your PHI is compromised, we will notify you promptly in accordance with federal and state breach notification laws.

CHANGES TO THIS NOTICE

We reserve the right to change this Notice at any time.
Revised versions will apply to all PHI we maintain and will be posted on our website.

CONTACT INFORMATION

If you have questions, wish to exercise your rights, or need to file a complaint, please contact:

Adam Marion
Privacy Officer
Louisville Recovery Center
1831 Williamson CT, Louisville, KY 40223

You may also file a complaint with:

  • The U.S. Department of Health and Human Services (HHS)
  • The Substance Abuse and Mental Health Services Administration (SAMHSA)
  • The Office for Civil Rights (OCR)

We will not retaliate against you for filing a complaint.

ACKNOWLEDGMENT OF RECEIPT

You may be asked to sign a form acknowledging receipt of this Notice.
Your care will not be affected if you do not sign.